Submit Your Service Request

Fill out this service sheet with the necessary information and measurements from the unit. Once we receive your request, our team will contact you to assist with the next steps. You will also receive a copy of your submission via email for your reference.

Notice: This form must be completed by certified personnel with expertise in inverter AC technology and electrical systems, during servicing of the unit.

Note: For all Aurus products (110V y 220V) the following measurement will have to be performed: Ground Connection to neutral connection

Include photographs of the error code, voltage, and product review