Not just an air conditioner.
It’s top-tier performance for the eco-conscious mind.

If your equipment isn’t working properly, our support team is here to help. Please reach out through our Contact Form or email us directly at support@aurususa.com with a description of the issue. We’ll work with you to resolve it as quickly as possible.

Yes, the AURUS STAR is covered by a comprehensive warranty for your peace of mind. Each unit includes a base warranty of 1 year on electronic components and 7 years on the compressor, protecting against manufacturing defects under normal use.

You also have the option to extend your warranty coverage by registering your unit through our Warranty & Registration page. If you experience any issues or questions, simply contact our support team and we’ll assist you promptly and efficiently.

The AURUS STAR mini-split comes as a complete system for easy installation and reliable comfort. It includes the indoor unit, outdoor condenser, and a full installation kit for added convenience.

You’ll also receive a remote-control holder, and vibration pads for a cleaner, quieter setup. The system is WiFi-ready, allowing you to connect and control your unit from your smartphone as soon as it is paired up with the app!

The AURUS STAR series is designed for homeowners who want top-tier performance, superior energy savings, and an environmentally responsible heating and cooling solution. With ultra-high efficiency ratings, advanced inverter technology, and low-impact R454B refrigerant, STAR delivers exceptional comfort while reducing your carbon footprint and lowering your monthly energy bills.